Mother’s Day is fast approaching, and Michiganders are looking for the perfect gift to show their appreciation. The Better Business Bureau’ of Michigan reminds shoppers to use caution when shopping online, especially through social media. Scammers create fake websites and social media accounts advertising great deals on jewelry, clothing, electronics, and flowers. But the products may not be of the quality advertised, may not arrive on time, or may not arrive at all. Consumers end up losing money, and often, personal information.

“Scammers will offer deep discounts using high-quality photos and videos to entice shoppers, but not deliver on their promises,” says Lisa Frohnapfel, President and CEO of the Better Business Bureau of Michigan. “Always do your research through BBB.org to find trustworthy businesses near you.”

A Southeast Michigan woman saw a Mother’s Day sale on social media for what she thought were popular Stanley tumblers. After she paid for one, the tracking information indicated it was delivered to a different address in Florida, and she was unable to contact the seller for a refund.

A Kent County woman thought she had purchased Mother’s Day flowers online. But the flowers were never delivered, and she was still charged for them, despite talking with customer service about the order.

Tips to avoid Mother’s Day gift scams:

– Shopping Online: Only shop on sites you know and trust. Avoid suspicious websites and pop-up ads. Make sure the website is secure with https:// and the lock icon in the URL. But remember, just because a site is secure, it does not mean it is legitimate. Don’t click on hyperlinks in unsolicited emails. Be wary of social media ads with prices that seem too good to be true.

– Ordering Flowers: Look for trusted local shops near you at BBB.org. If you are sending flowers to another city, check online for a physical florist in that area. Call and confirm the shop exists. Many scam sites claim they are local but do not exist in the area, or at all. Make sure you have enough time for delivery, ask about fees, and make sure the date is specified clearly when you order. Read more about buying flowers.

– Buying Electronics: Buy from reputable dealers. If a deal seems too good to be true, it usually is.

– Buying Jewelry: Do your research and consider visiting a jewelry store near you versus buying online. Keep your receipts and read the fine print; ask questions about their return policy. Read more tips on buying and selling jewelry.

– Buying Gift Cards and Certificates: Check the terms and conditions of any gift card or certificate before buying so that it won’t be a problem. Before you buy a gift card, consider these additional tips.